Currently, Healthy Alliance is in charge of creating users accounts on the Healthy Alliance LMS. If you are a partner of Healthy Alliance, you may already have had your user account created by someone on their team. If you have any questions about your account’s status, please contact the Healthy Alliance team.
Step 1: Check to see if your account was setup
Step 2: Join the Healthy Alliance LMS
When your account is first created by a member of Healthy Alliance’s team, your first name, last name, and email address only will be assigned to your account. When you join the Healthy Alliance LMS for the first time, you will then be asked to set a password and provide additional information that gets assigned to your account. Once this occurs, you will be logged in with your account; you can log in anytime in the future by entering your email address and password.
Step 1: Setting your password
Step 2: Submit additional account information
Note: In the future, it is possible that the Healthy Alliance LMS may require additional information from you. This will either be reflected in the form above or the information will be added to your account directly by a member of Healthy Alliance’s team.
Step 3: Logging in to the Healthy Alliance LMS in the future
Once you have joined the Healthy Alliance LMS, logged in to your account, and are ready to begin taking trainings, you can access a dashboard containing all your assigned activities.
You are brought to your dashboard upon logging in with your fully activated account. When you are logged in, you can return to your dashboard at anytime by clicking My Learning in the top right menu of the Healthy Alliance LMS.
Your Dashboard contains easy access to your assigned trainings. Many of these trainings are assigned to you based on your SCN Role(s).
To begin taking trainings, or to return to a training you are in the process of taking, simply locate the course title in the table and click on it. You will then be brought to the course page detailing the course overview, your progress in the course, and the course content.
Course types on the Healthy Alliance LMS include self-paced learning (e.g. videos, recordings of webinars, modules) that you can complete in your own time and pause/return to anytime, training events including live webinars or in-person presentations, and external trainings that bring you outside the Healthy Alliance LMS to access training (though this may be less common or not part of your training curriculum at all).
When you have completed a training and would like to return to your Dashboard, simply click My Learning.
Step 1: Go to the Homepage of the Healthy Alliance LMS
Step 2: Click “Lost Your Password?”
Step 3: Follow the Reset Instructions
Step 4: Check Your Email
Troubleshooting: If you do not receive a password reset email:
Reach out to our support team for person-to-person help. Your tickets or emails will be responded to by a technical support specialist during normal business hours.